Testimonials

How have we helped our partner stores excel? Let out partners tell you in their own words. Find out how having more course material and technology options, access to a comprehensive inventory and exceptional service has made a difference for their institution.

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Featured video

MBS Testimonial: Margo Ketels, University of Dubuque

Margo Ketels

Director of Campus Stores, University of Dubuque, Dubuque, Iowa

Margo Ketels describes the support she has received from MBS; when she needs software, systems enhancements or managing general merchandise, MBS has been there to help.

The success of our partner stores is our proudest achievement.

Read how MBS has made a difference:

Expansive inventory & thriving partnerships

We decided to make the switch to MBS in November of 2014.

"It has been a great decision for our store. Our used book inventory and sell-through continues to climb through our partnership with MBS."

Julie Banks, Bookstore Director, University of Dayton

We’ve always worked well with MBS in the past.

"They provide us with more used books and a better selection than anyone else."

Rebecca Bowles, Assistant Manager, R-MC Campus Store at Randolph Macon College

Used books have always been in demand in our industry – now more than ever.

"Our partnership with MBS has allowed us to save our students an additional $95,000 over the past year because of the increase in the number of used copies we’ve received from MBS."

David Abrahamson, Manager, Milwaukee School of Engineering Bookstore

The MBS Rental program has been instrumental in allowing our store to grow our rental program into one of the largest in the nation. It has brought lower prices back to the bookstore, which was a big relief for students and professors alike. Even though we drastically reduced prices, our store maintained the same margin. Now we can give students the options they deserve, and let them decide.

Jason Lorgan

Associate Director, UC Davis Stores

Store automation

Along the way, MBS Systems has evolved with us.

"There have been so many enhancements, and MBS has answered any issues that we’ve had. We’ve really appreciate the personal relationships that we’ve developed. MBS has met all of our needs."

Jeremy Johnson, Executive Director, Auxiliary Services, Kennesaw State University

The MBS System is much more user-friendly which makes it easier to update our online merchandise.

"The POS system is more advanced and even the cash register functions with a more intuitive flow."

Matt Branca, Director of The College Store at Pennsylvania College of Technology

Students want to get in and out quickly, so convenience is just as important as having good prices.

"With the MBS system, we can cashier them just as quickly, efficiently and professionally as any other major retailer; it has been enormously advantageous"

Steve Souza, Director, Brown University Bookstore

MBS Systems support helps us see things through every step of the way — every issue that ever comes up. I support other POS systems here on campus. The support teams with the other software packages are not nearly as good as MBS.

Robert Ward

Systems Administrator, Utah Valley University

MBS Systems Dashboard is pretty impressive.

"When you analyze the data and make changes based on it, you realize just how slick it really is. It gives me added confidence in the MBS system knowing that it can produce all of the information I need at a moment’s notice. I think it’s a great tool and I believe we’ll be able to use it even more effectively as we learn more about the system."

Scott Heiman, Manager, Madison Area Technical College Bookstore

We shipped packages to Asia, the Middle East, South Africa; literally all over the world.

"It was phenomenal. inSite was critical in helping us gain sales. If we didn’t have an online presence, we really would have been behind the eight ball."

Andrea Stipp, Assistant Director, WSU Bookstore, Wichita State University

We explored several options to find the solution that would best meet our needs.

"We had literally outgrown the rental function on our last system and were looking for the technology that would take both our program, and our store, into the modern era. We were very excited about the new rental enhancements through the MBS POS and the capabilities that they would offer us as a store."

Jennifer Matteson, Bookstore Director, Cougar Corner Bookstore, Taft College

Our staff enjoys the flexibility Arc provides. It has met our expectations for ease and functionality. The ability to multitask has increased, we can respond to student needs quicker and we know it will only get better.

Charlie Rutt

Director, University Store, University of Central Missouri

Accompanying services

The best part about One Planet Books is that it’s easy.

"This program allows us to gain the most revenue, so we can have the most significant impact on the causes that we support."

Mary Deenik, Textbook Manager, Hope-Geneva Bookstore, Hope College

Students love our loyalty program.

"It’s become a huge selling point and helps to continually drive traffic!"

Stacy Elofir, Director, University Store at Towson University

Great learnings about inSite.

"I’ll be able to get our website to be a more viable eCommerce operation."

Tom Lucero, Online Retail Manager, Colorado State University